Nicholas Macias
44 posts
Additional Support for Video Doorbell Services
We’re improving how techs add skills and receive SKU-specific support. Technicians will now need to pass a skill assessment before adding the Video Doorbell Installation skill.…
New Skills: Wall Hanging, Bulb Changing, and Furniture Assembly!
Hello Technicians! HelloTech is happy to announce that there will be three new
Skills available to add to your skill set. After a recent survey was completed
we found that…
New Services: In-Wall Cable Running and TV Wire In-Wall Concealment
HelloTech has added two services for customers to choose from and is looking for
experienced technicians to fulfill them! The In-Wall Cable Running service and
TV Wire In-Wall Concealment will…
New: Energy Efficiency Product Bundles for July's Energy Saving Month
July is Energy Saving Month at HelloTech! We are helping our customers become
more aware of their energy use and how to benefit from the installation of
energy-efficient devices in…
Field Guide: Preparing for a Sale
Having the unique perspective of performing a service in a customers home allows
you to see where a normal home can become a smart home. If you’d like to…
Xfinity Bonus!
Our Xfinity partnership is growing rapidly in Tucson, Salt Lake City, Savannah, and Pittsburgh…
MDU Is looking for more Techs!
What is MDU?
MDU stands for “Multi Dwelling Units”. MDU is a branch of the Partner Success
team which primarily focuses on partner service requests. This type of work
consists…
In Case You Missed It: Field Sales and Direct Booking features are available to all technicians!
HelloTech recently held multiple round table sessions to field questions about the field sales and direct booking features in a smaller group setting. We had a great time working with each of you who attended and we hope you feel more confident using these tools!…
The Job Board is now in the HelloTech App!
Open the Tech App now to claim a job on the Job Board…
Support Communications Improvement
We've made it easier to get the support you need…