Update on HelloTech's COVID-19 Policy: Ensuring Safety and Service
HelloTech is committed to providing top-notch service to our valued customers while prioritizing the safety and well-being of both our technicians and clients. As we all adapt to the changing…
Effortless Appointment Changes for Technicians
We have some exciting news to share with you! We are thrilled to announce the release of a new feature that will revolutionize the way you schedule appointments with your…
Introducing Our New Technician Knowledge Base: The Ultimate Resource for Technical Problem-Solving
As a technician, it's important to stay up-to-date with the latest information and techniques in your field. That's why we're excited to introduce our new technician knowledge base, designed specifically…
Gaming support has arrived!
We're excited to announce the release of our new Gaming Console Setup SKU, designed to bring an enhanced gaming experience to our customers. As technicians, you play a crucial role…
Download the new HelloTech iOS Tech App by 2/18/23!
Download the new tech app
We are excited to announce the new HelloTech tech app! This much-anticipated update includes improved navigation, a redesigned and more user-friendly interface, and enhanced security…
Additional Handyman Skills Available!
Hello Technicians! HelloTech is happy to announce that there will be three new
Skills available to add to your skill set. After a recent survey was completed
we found that…
Holiday Light Hanging Services are Now Available!
Hello Technicians! As our customers are getting ready for the busy holiday
season we want to be able to lend a hand and free up some of their time.
Customers…
Update: Additional support for TV Mounting jobs
HelloTech technicians interested in receiving future TV mounting jobs will now be prompted to review supporting documentation and take an updated assessment.…
Important updates to privacy and security measures
Only make outbound calls to your customer via the tech app. Do not write down the customer’s phone number and contact them outside of this system (this is against the terms of service).…
Additional Support for Video Doorbell Services
We’re improving how techs add skills and receive SKU-specific support. Technicians will now need to pass a skill assessment before adding the Video Doorbell Installation skill.…