Starting anything new can be exciting and nerve-wracking at the same time. Venturing into the unknown, not knowing what to expect or what type of customer you’ll be dealing with. We’re here to help!
Here are some helpful tips to help relieve any anxiety you may have before you start your first job.
First and foremost, you’ll need to download the tech app. Without it, you won’t be able to claim or perform any jobs. It’s also crucial to get familiarized with the app and it’s features.
Once you get familiarized with the app, you’ll want to review the scope of the work you’ll be performing. Be sure to read through all the documentations provided for you for this particular offer. These training docs are provided for you as a reference and to answer any questions you may have regarding your job. Should you have any additional questions, please reach out to our Support Team, and they’ll be more than happy to answer any questions you may have.
After reviewing the documentation, you’ll want to confirm the details of the order. In the event that a customer wants to make any changes to their order, please contact the Support Team to make any add-ons.
Now that you’re familiarized with the app and have gone through the scope of work, the next step is to make sure you have all the necessary tools and parts to perform your job. You don’t want to go to a job and not have the proper tools!
Lastly, make sure you are dressed appropriately for the job. After you receive your initial HelloTech t-shirt, we encourage you to wear that along with your tech badge. If you have not received your HelloTech t-shirt yet, you can still complete your jobs! Just be sure to wear appropriate attire when completing the order.
As always, your Community Team is here to help if you have questions!